Refund policy
Rich Gen 88 - Refund and Return Policy
Thank you for shopping with Rich Gen 88. We value your satisfaction and have outlined our refund and return policy below to ensure a seamless shopping experience.
1. Refund Eligibility:
- To be eligible for a refund, please contact us within 14 days of receiving your order.
- The item must be unused, in the same condition as received, and in its original packaging.
2. Returns Process:
- To initiate a return, please contact our customer support team at ladydchic@gmail.com within the specified 14-day period.
- Provide your order number, a clear description of the reason for the return, and any supporting photos if applicable.
3. Non-Refundable Items:
- Customized or personalized items cannot be returned unless they are defective or damaged upon arrival.
- Perishable goods, such as food or flowers.
- Downloadable digital products.
Contact Information:
- For any questions or concerns related to refunds and returns, please contact our customer support team at ladydchic@gmail.com
Please note that this policy is subject to change without notice. It is your responsibility to review this policy periodically for changes. By making a purchase from Rich Gen 88, you agree to abide by the terms and conditions outlined in this Refund and Return Policy.
Thank you for shopping with us!